The Group Chat tote

Returns

• All sales are final. Each item is created with care and attention to detail, and because of the handmade nature of our products, we do not accept returns or exchanges.

  If your order arrives damaged or there’s an issue with your purchase, please contact us within 7 days of delivery at jaxletterhouse@gmail.com. We’ll be happy to make it right.

  Thank you for supporting small, intentional design.

We currently ship anywhere within the United States. All orders are processed and shipped within 3–5 business days unless otherwise noted. Standard shipping rates apply and are calculated at checkout.

Once your order has shipped, you’ll receive a confirmation email with tracking information. Please ensure your shipping address is correct before completing your order, as we’re unable to make changes once it’s been processed.

Thank you for supporting handmade stationery and thoughtful design.